For standard production for full textbooks and course readers, expected delivery time is ten business days.
For rolling basis production for segments of textbooks and course readers, expected delivery time is five business days.
For specialized text including: Braille, large print, foreign language, scanned conversion, math, science, etc., delivery times are based on reasonable effort.
Recommended reading is considered lower priority than required materials, and delivery times are based on reasonable effort. We will provide an estimated date of completion.
Please note: All information regarding your alternate media requests will be communicated through your SBCC email account via pipeline.
In order to continually improve our services to students, please express any concerns and/or complaints regarding alternate media of instructional materials by emailing the DSPS Director, Jana Garnett, at firstname.lastname@example.org.